The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy, which is set out below this text.<\/p>\n
Data processing on this website is carried out by the website operator. You can find the operator\u2019s contact details in the section \u201eInformation on the data controller\u201c in this privacy policy.<\/p>
Your data is collected, firstly, when you provide it to us. This may include, for example, data that you enter into a contact form.<\/p>
Other data is collected by our IT systems automatically or with your consent when you visit the website. This consists mainly of technical data (e.g. internet browser, operating system or the time the page was accessed). This data is collected automatically as soon as you access this website.<\/p>
Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated via the website, the data provided will also be processed for the purposes of contractual offers, orders or other enquiries.<\/p>
You have the right at any time to obtain, free of charge, information about the source, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given your consent to the processing of your data, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.<\/p>
Please feel free to contact us at any time regarding this matter or any other questions you may have about data protection.<\/p>\n
When you visit this website, your browsing behaviour may be analysed for statistical purposes. This is mainly done using so-called analytics tools.<\/p>
You can find detailed information about these analytics programmes in the following privacy policy.<\/p>\n
We host the content of our website with the following providers:<\/p>\n
The provider is ALL-INKL.COM \u2013 Neue Medien M\u00fcnnich, owned by Ren\u00e9 M\u00fcnnich, Hauptstra\u00dfe 68, 02742 Friedersdorf (hereinafter \u2018All-Inkl\u2019). Please refer to All-Inkl\u2019s privacy policy for further details: https:\/\/all-inkl.com\/datenschutzinformationen\/<\/a>.<\/p> The use of All-Inkl is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user\u2019s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.<\/p>\n\n We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.<\/p>\n This website is hosted externally. The personal data collected on this website is stored on the host\u2019s servers. This may include, in particular, IP addresses, contact enquiries, meta and communication data, contractual data, contact details, names, website visits and other data generated via a website.<\/p> External hosting is carried out for the purpose of fulfilling our contractual obligations towards our potential and existing customers (Article 6(1)(b) of the GDPR) and in the interests of ensuring the secure, fast and efficient provision of our online services by a professional provider (Article 6(1)(f) of the GDPR). Where relevant consent has been obtained, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user\u2019s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.<\/p> Our hosting provider(s) will only process your data to the extent necessary to fulfil their service obligations and will comply with our instructions regarding this data.<\/p> We use the following hosting provider(s):<\/p>\n ecomDATA GmbH We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.<\/p>\n We use the Google Cloud CDN content delivery network. The provider is Google Ireland Limited (\u201eGoogle\u201c), Gordon House, Barrow Street, Dublin 4, Ireland.<\/p> Google offers a globally distributed content delivery network. Technically speaking, this means that the transfer of information between your browser and our website is routed via Google\u2019s network. This enables us to improve the global accessibility and performance of our website.<\/p> The use of Google Cloud CDN is based on our legitimate interest in ensuring that our website is delivered as error-free and securely as possible (Article 6(1)(f) of the GDPR).<\/p> Data transfers to the USA are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/cloud.google.com\/terms\/eu-model-contract-clause<\/a>.<\/p> Further information on Google Cloud CDN can be found here: https:\/\/cloud.google.com\/cdn\/docs\/overview?hl=de<\/a>.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/5780<\/a>.<\/p>\n We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.<\/p>\n The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.<\/p> When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.<\/p> Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties.<\/p>\n The data controller for this website is:<\/p> WIKO Klebetechnik Sp. z o.o. Telephone: +49 4192 8778970 The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).<\/p>\n\n Unless a more specific retention period is stated in this privacy policy, we will retain your personal data until the purpose for which it is processed no longer applies. If you submit a valid request for erasure or withdraw your consent to data processing, your data will be erased, provided we have no other legally permissible grounds for retaining your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these grounds no longer apply.<\/p>\n Provided that you have consented to the processing of your data, we process your personal data on the basis of Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, where special categories of data as defined in Article 9(1) of the GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49(1)(a) of the GDPR. Where you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is also carried out on the basis of Section 25(1) of the TDDDG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Article 6(1)(b) of the GDPR. Furthermore, we process your data where this is necessary to comply with a legal obligation on the basis of Article 6(1)(c) of the GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.<\/p>\n Among other things, we use tools from companies based in third countries that do not offer an adequate level of data protection, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to these countries and processed there. Please note that in third countries that do not meet EU data protection standards, a level of data protection comparable to that in the EU cannot be guaranteed.<\/p> We would like to point out that, as a safe third country, the USA generally maintains a level of data protection comparable to that of the EU. Data transfers to the USA are therefore permitted if the recipient holds certification under the \u201eEU-US Data Privacy Framework\u201c (DPF) or has appropriate additional safeguards in place. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.<\/p> As part of our business activities, we collaborate with various external organisations. In some cases, this requires the transfer of personal data to these external organisations. We only disclose personal data to external organisations where this is necessary for the performance of a contract, where we are legally obliged to do so (e.g. the transfer of data to tax authorities), if we have a legitimate interest in the transfer pursuant to Article 6(1)(f) of the GDPR, or if another legal basis permits the transfer of data. When using data processors, we only disclose our customers\u2019 personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.<\/p>\n Many data processing operations are only possible with your express consent. You may withdraw any consent you have already given at any time. The lawfulness of any data processing carried out prior to the withdrawal remains unaffected by the withdrawal.<\/p>\n IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ARTICLE 6(1)( E or F of the GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21(1) OF THE GDPR).<\/p> IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSES OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) OF THE GDPR).<\/p>\n In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place where the alleged infringement occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.<\/p>\n You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will only take place to the extent that it is technically feasible.<\/p>\n In accordance with the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, the right to have this data rectified or erased. You may contact us at any time regarding this matter or if you have any further questions about personal data.<\/p>\n You have the right to request that the processing of your personal data be restricted. You may contact us at any time to do so. The right to restriction of processing applies in the following cases:<\/p> If you have restricted the processing of your personal data, such data \u2013 apart from its storage \u2013 may only be processed with your consent or for the purposes of establishing, exercise or defence of legal claims, or to protect the rights of another natural or legal person, or on grounds of an important public interest of the European Union or a Member State.<\/p>\n For security reasons and to protect the transmission of confidential information \u2013 such as orders or enquiries that you send to us as the website operator \u2013 this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address bar in your browser changes from \u201ehttp:\/\/\u201c to \u201ehttps:\/\/\u201c and by the padlock icon in your browser\u2019s address bar.<\/p> If SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.<\/p>\n If, following the conclusion of a contract subject to a fee, you are required to provide us with your payment details (e.g. your account number for a direct debit authorisation), these details are required for the processing of your payment.<\/p> Payments made using standard payment methods (Visa\/MasterCard, direct debit) are processed exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address bar of your browser changes from \u201ehttp:\/\/\u201c to \u201ehttps:\/\/\u201c and by the padlock icon in your browser\u2019s address bar.<\/p> With encrypted communication, the payment details you send to us cannot be read by third parties.<\/p>\n Our website uses what are known as \u201ecookies\u201c. Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.<\/p> Cookies may be set by us (first-party cookies) or by third-party companies (known as third-party cookies). Third-party cookies enable certain third-party services to be integrated into websites (e.g. cookies used to process payment services).<\/p> Cookies serve various purposes. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies may be used to analyse user behaviour or for advertising purposes.<\/p> Cookies that are required to carry out the electronic communication process, to provide specific functions you have requested (e.g. the shopping basket function) or to optimise the website (e.g. cookies used to measure website traffic) are stored on the basis of Article 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically fault-free and optimised provision of its services. Where consent has been sought for the storage of cookies and similar recognition technologies, processing takes place exclusively on the basis of this consent (Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG); consent may be withdrawn at any time.<\/p> You can configure your browser so that you are notified when cookies are set, and so that you can allow cookies only on a case-by-case basis, block cookies in specific cases or generally, and enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be restricted.<\/p> If any further cookies or services are used on this website, you can find details in this privacy policy.<\/p>\n The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:<\/p> This data is not combined with other data sources.<\/p> This data is collected on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring that its website is technically error-free and optimised \u2013 to this end, the server log files must be collected.<\/p>\n If you send us enquiries via the contact form, we will store the details you provide in the enquiry form, including the contact details you have provided there, for the purpose of processing your enquiry and in the event of any follow-up questions. We will not pass on this data without your consent.<\/p> The processing of this data is carried out on the basis of Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) where this has been sought; consent may be withdrawn at any time.<\/p> The data you enter in the contact form will be retained by us until you request its deletion, withdraw your consent to its storage, or the purpose for which the data is stored no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions \u2013 in particular retention periods \u2013 remain unaffected.<\/p>\n If you contact us by email, telephone or fax, your enquiry, including any personal data it contains (name, enquiry details), will be stored and processed by us for the purpose of dealing with your enquiry. We will not pass on this data without your consent.<\/p> The processing of this data is carried out on the basis of Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) where this has been sought; consent may be withdrawn at any time.<\/p> The data you send to us via contact enquiries will remain with us until you request that we delete it, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions \u2013 in particular statutory retention periods \u2013 remain unaffected.<\/p>\n We use chatbots to communicate with you. Chatbots are able to respond to your questions and other input without human assistance. To do this, the chatbots analyse your inputs alongside other data in order to provide appropriate responses (e.g. names, email addresses and other contact details, customer numbers and other identifiers, orders and chat histories). Furthermore, the chatbot may collect your IP address, log files, location information and other metadata. This data is stored on the chatbot provider\u2019s servers.<\/p> User profiles may be created on the basis of the data collected. Furthermore, the data may be used to display targeted advertising, provided that the other legal requirements (in particular, consent) for this are met. To this end, the chatbots may be linked to analytics and advertising tools.<\/p> The data collected can also be used to improve our chatbots and their response behaviour (machine learning).<\/p> The data you provide during communication will be retained by us or the chatbot operator until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions \u2013 in particular retention periods \u2013 remain unaffected.<\/p> The legal basis for the use of chatbots is Article 6(1)(b) of the GDPR, provided that the chatbot is used for the purpose of entering into a contract or in the course of performing a contract. Where consent has been obtained, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user\u2019s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time. In all other cases, the chatbot is used on the basis of our legitimate interest in ensuring the most effective possible customer communication (Article 6(1)(f) of the GDPR).<\/p>\n Our chatbots use artificial intelligence (AI) as part of our customer communications. The AI we use analyses the content of your message in order to generate an appropriate response automatically. In this context, the AI processes all the content of your message, including names, email addresses, the content of your communications and technical information (e.g. IP addresses, device information).<\/p> The use of the AI software is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring that customer communication is as efficient as possible through the use of modern technical solutions. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. Consent may be withdrawn at any time.<\/p>\n We integrate the following AI applications into our chatbots:<\/p>\n Our chatbots use tawk.to for our customer communications. The provider is tawk.to Inc., 187 E Warm Springs Rd, Suite SB298, Las Vegas, Nevada 89119, USA. Therefore, if you contact us via the chatbot, your enquiries \u2013 including metadata \u2013 may be transmitted to the provider\u2019s servers and processed there in order to generate an appropriate response.<\/p> We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.<\/p>\n You can register on this website to access additional features on the site. We will only use the data you provide for this purpose to enable you to use the specific service or feature for which you have registered. The mandatory details requested during registration must be provided in full. Otherwise, we will reject your registration.<\/p> In the event of significant changes, such as to the scope of our services or technically necessary changes, we will use the email address you provided during registration to inform you of these changes.<\/p> The data provided during registration is processed for the purpose of fulfilling the user relationship established by the registration and, where applicable, to facilitate the conclusion of further contracts (Article 6(1)(b) of the GDPR).<\/p> We will store the data collected during registration for as long as you remain registered on this website, after which it will be deleted. This is without prejudice to any statutory retention periods.<\/p>\n We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.<\/p> Google Tag Manager is a tool that enables us to integrate tracking or analytics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies or carry out any independent analysis. It is used solely to manage and deploy the tools integrated via it. However, Google Tag Manager does collect your IP address, which may also be transferred to Google\u2019s parent company in the United States.<\/p> The use of Google Tag Manager is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the quick and straightforward integration and management of various tools on its website. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user\u2019s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/5780<\/a>.<\/p>\n This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (\u201eGoogle\u201c), Gordon House, Barrow Street, Dublin 4, Ireland.<\/p> Google Analytics enables website operators to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent on the site, operating systems used and the user\u2019s location. This data is collated into a user ID and assigned to the website visitor\u2019s respective device.<\/p> Furthermore, we can use Google Analytics to track, amongst other things, your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the data sets collected and employs machine learning technologies in its data analysis.<\/p>\n Google Analytics uses technologies that enable users to be recognised for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google regarding the use of this website is usually transferred to a Google server in the USA and stored there.<\/p> Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.<\/p> Data transfers to the USA are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/business.safety.google\/adscontrollerterms\/sccs\/<\/a>.<\/p> The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/5780<\/a>.<\/p>\n Google Analytics IP anonymisation is enabled. This means that your IP address is truncated by Google within Member States of the European Union or in other States party to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics is not merged with other data held by Google.<\/p>\n You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available via the following link: https:\/\/tools.google.com\/dlpage\/gaoptout?hl=de<\/a>.<\/p> Further information on how user data is handled by Google Analytics can be found in Google\u2019s Privacy Policy: https:\/\/support.google.com\/analytics\/answer\/6004245?hl=de<\/a>.<\/p> We use Google Signals. When you visit our website, Google Analytics collects, amongst other things, your location, search history and YouTube history, as well as demographic data (visitor data). This data may be used for personalised advertising via Google Signals. If you have a Google account, the visitor data from Google Signals will be linked to your Google account and used for personalised advertising. The data is also used to compile anonymised statistics on our users\u2019 behaviour.<\/p>\n We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.<\/p>\n This website uses the \u201eE-commerce measurement\u201c feature of Google Analytics. E-commerce measurement enables the website operator to analyse the purchasing behaviour of website visitors in order to improve their online marketing campaigns. This involves collecting information such as orders placed, average order values, delivery costs and the time taken from viewing a product to purchasing it. This data may be aggregated by Google under a transaction ID that is assigned to the respective user or their device.<\/p>\n The website operator uses Google Ads. Google Ads is an online advertising programme provided by Google Ireland Limited (\u201eGoogle\u201c), Gordon House, Barrow Street, Dublin 4, Ireland.<\/p> Google Ads enables us to display adverts on the Google search engine or on third-party websites when users enter specific search terms into Google (keyword targeting). Furthermore, targeted adverts can be displayed based on user data held by Google (e.g. location data and interests) (audience targeting). As website operators, we can analyse this data quantitatively, for example by examining which search terms led to our adverts being displayed and how many adverts resulted in corresponding clicks.<\/p> Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.<\/p> Data transfers to the USA are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/policies.google.com\/privacy\/frameworks<\/a> and https:\/\/business.safety.google\/controllerterms\/<\/a>.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/5780<\/a>.<\/p>\n This website uses the Google Ads Remarketing features. The provider is Google Ireland Limited (\u201eGoogle\u201c), Gordon House, Barrow Street, Dublin 4, Ireland.<\/p> With Google Ads Remarketing, we can assign people who interact with our online offering to specific target groups, so that we can subsequently show them interest-based adverts on the Google Display Network (remarketing or retargeting).<\/p> Furthermore, the advertising audiences created using Google Ads Remarketing can be linked to Google\u2019s cross-device features. In this way, interest-based, personalised advertising messages \u2013 which have been tailored to you based on your previous usage and browsing behaviour on one device (e.g. a mobile phone) \u2013 can also be displayed on another of your devices (e.g. a tablet or PC).<\/p> If you have a Google account, you can opt out of personalised advertising via the following link: https:\/\/adssettings.google.com\/anonymous?hl=de<\/a>.<\/p> Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.<\/p> Further information and the data protection provisions can be found in Google\u2019s privacy policy at: https:\/\/policies.google.com\/technologies\/ads?hl=de<\/a>.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/5780<\/a>.<\/p>\n To create target audiences, we use, amongst other things, the customer matching feature in Google Ads Remarketing. In doing so, we transfer certain customer data (e.g. email addresses) from our customer lists to Google. If the customers in question are Google users and are logged into their Google account, they will be shown relevant adverts within the Google network (e.g. on YouTube, in Gmail or in the search engine).<\/p>\n This website uses Google Conversion Tracking. The provider is Google Ireland Limited (\u201eGoogle\u201c), Gordon House, Barrow Street, Dublin 4, Ireland.<\/p> With the help of Google Conversion Tracking, Google and we can determine whether a user has carried out specific actions. For example, this enables us to analyse which buttons on our website have been clicked and how often, and which products have been viewed or purchased particularly frequently. This information is used to compile conversion statistics. We are informed of the total number of users who have clicked on our adverts and what actions they have taken. We do not receive any information that would allow us to personally identify the user. Google itself uses cookies or similar recognition technologies for identification purposes.<\/p> Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.<\/p> You can find more information about Google conversion tracking in Google\u2019s Privacy Policy: https:\/\/policies.google.com\/privacy?hl=de<\/a>.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/5780<\/a>.<\/p>\n This website uses Meta\u2019s visitor action pixel to measure conversions. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Dublin, D04 X2K5, Ireland. However, according to Meta, the data collected is also transferred to the USA and other third countries.<\/p> This makes it possible to track the behaviour of website visitors after they have been redirected to the provider\u2019s website by clicking on a meta advert. This allows the effectiveness of the meta adverts to be analysed for statistical and market research purposes, and enables future advertising campaigns to be optimised.<\/p> The data collected is anonymous to us as the operators of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Meta, meaning it can be linked to the relevant user\u2019s profile on Facebook or Instagram, and Meta may use the data for its own advertising purposes, in accordance with Meta\u2019s Data Use Policy (https:\/\/de-de.facebook.com\/about\/privacy\/<\/a>) can be used. This enables Meta to display adverts on Facebook or Instagram pages and other advertising channels. As the website operator, we have no control over this use of the data.<\/p> Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.<\/p> We use the advanced alignment function within Meta-Pixel.<\/p> Advanced matching enables us to send various types of data (e.g. place of residence, federal state, postcode, hashed email addresses, names, gender, date of birth or telephone number) relating to our customers and prospective customers, which we collect via our website, to Meta. This enables us to tailor our advertising campaigns on Facebook and Instagram even more precisely to people who are interested in our offers. Furthermore, enhanced matching improves the attribution of website conversions and expands custom audiences.<\/p>\n Insofar as personal data is collected on our website using the tool described here and forwarded to Meta, we and Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). This joint responsibility is limited exclusively to the collection of the data and its transfer to Meta. Any processing carried out by Meta following the transfer is not part of this joint responsibility. The obligations incumbent upon us jointly have been set out in a joint processing agreement. The text of the agreement can be found at: https:\/\/www.facebook.com\/legal\/controller_addendum<\/a>. Under this agreement, we are responsible for providing data protection information when the Meta tool is used and for ensuring that the tool is implemented on our website in a manner that complies with data protection legislation. Meta is responsible for the data security of Meta products. You may exercise your data subject rights (e.g. requests for information) regarding data processed by Facebook or Instagram directly with Meta. If you exercise your data subject rights with us, we are obliged to forward these to Meta.<\/p> Data transfers to the USA are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/www.facebook.com\/legal\/EU_data_transfer_addendum<\/a> and https:\/\/de-de.facebook.com\/help\/566994660333381<\/a>.<\/p> You can find further information on the protection of your privacy in Meta\u2019s privacy policy: https:\/\/de-de.facebook.com\/about\/privacy\/<\/a>.<\/p> You can also use the \u201eCustom Audiences\u201d remarketing feature in the Ad Settings section under https:\/\/www.facebook.com\/ads\/preferences\/?entry_product=ad_settings_screen<\/a> Disable. To do this, you must be logged in to Facebook.<\/p> If you do not have a Facebook or Instagram account, you can opt out of Meta\u2019s usage-based advertising on the European Interactive Digital Advertising Alliance website: http:\/\/www.youronlinechoices.com\/de\/praferenzmanagement\/<\/a>.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/4452<\/a>.<\/p>\n We use Meta Custom Audiences. This service is provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Dublin, D04 X2K5, Ireland.<\/p> When you visit or use our websites and apps, make use of our free or paid services, submit data to us, or interact with our company\u2019s Facebook or Instagram content, we collect your personal data in the process. If you give us your consent to use Meta Custom Audiences, we will pass this data on to Meta, enabling Meta to show you relevant adverts. Furthermore, your data may be used to define target groups (Lookalike Audiences).<\/p> Meta processes this data as our data processor. Further details can be found in Meta\u2019s Terms of Service: https:\/\/www.facebook.com\/legal\/terms\/customaudience<\/a>.<\/p> Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.<\/p> Data transfers to the USA are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/www.facebook.com\/legal\/terms\/customaudience<\/a> and https:\/\/www.facebook.com\/legal\/terms\/dataprocessing<\/a>.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/4452<\/a>.<\/p>\n We have integrated the TikTok Pixel into this website. The provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland (hereinafter \u2018TikTok\u2019).<\/p> With the help of the TikTok Pixel, we can show interest-based adverts on TikTok (TikTok Ads) to website visitors who have viewed our offers. At the same time, we can use the TikTok Pixel to determine how effective our advertising on TikTok is. This allows us to analyse the effectiveness of TikTok adverts for statistical and market research purposes and to optimise them for future advertising campaigns. Various usage data are processed in this context, such as IP address, page views, time spent on the site, operating systems used and the user\u2019s location, as well as information about the advert a person clicked on on TikTok or an event that was triggered (timestamp). This data is consolidated into a user ID and assigned to the website visitor\u2019s respective device.<\/p> Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.<\/p> Data transfers to third countries are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/www.tiktok.com\/legal\/page\/eea\/privacy-policy\/de-DE<\/a> and https:\/\/ads.tiktok.com\/i18n\/official\/policy\/controller-to-controller<\/a>.<\/p>\n\n We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.<\/p>\n This website uses the LinkedIn Insight Tag. The provider of this service is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.<\/p> We use the LinkedIn Insight Tag to gather information about visitors to our website. If a website visitor is registered with LinkedIn, we can, amongst other things, analyse key professional details (e.g. career level, company size, country, location, sector and job title) of our website visitors and thus better tailor our site to the respective target groups. Furthermore, with the help of LinkedIn Insight Tags, we can measure whether visitors to our web pages make a purchase or take any other action (conversion tracking). Conversion tracking can also be carried out across devices (e.g. from a PC to a tablet). LinkedIn Insight Tag also offers a retargeting function, which enables us to display targeted adverts to visitors to our website outside the website itself; according to LinkedIn, this does not involve the identification of the ad recipient.<\/p> LinkedIn itself also collects so-called log files (URL, referrer URL, IP address, device and browser characteristics, and time of access). IP addresses are truncated or (where they are used to reach LinkedIn members across different devices) hashed (pseudonymised). LinkedIn members\u2019 direct identifiers are deleted by LinkedIn after seven days. The remaining pseudonymised data is then deleted within 180 days.<\/p> As the website operator, we are unable to link the data collected by LinkedIn to specific individuals. LinkedIn will store the personal data collected from website visitors on its servers in the USA and use it for its own advertising purposes. For further details, please refer to LinkedIn\u2019s privacy policy at https:\/\/www.linkedin.com\/legal\/privacy-policy#choices-oblig<\/a>.<\/p> Where consent has been obtained, the use of the aforementioned service is based exclusively on Article 6(1)(a) of the GDPR and Section 25 of the TDDDG. Consent may be withdrawn at any time. Where consent has not been obtained, the use of this service is based on Article 6(1)(f) of the GDPR; the website operator has a legitimate interest in effective advertising measures, including on social media.<\/p> Data transfers to the USA are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/www.linkedin.com\/legal\/l\/dpa<\/a> and https:\/\/www.linkedin.com\/legal\/l\/eu-sccs<\/a>.<\/p> The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/5448<\/a>.<\/p>\n Object to LinkedIn\u2019s analysis of usage behaviour and targeted advertising via the following link: https:\/\/www.linkedin.com\/psettings\/guest-controls\/retargeting-opt-out<\/a>.<\/p> Furthermore, LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To prevent LinkedIn from linking data collected on our website to your LinkedIn account, you must log out of your LinkedIn account before visiting our website.<\/p>\n We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.<\/p>\n If you would like to subscribe to the newsletter offered on the website, we require your email address and information that enables us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No further data is collected, or only on a voluntary basis. We use newsletter service providers, as described below, to manage the newsletter.<\/p>\n This website uses Mailchimp\u2019s services to send out newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.<\/p> Mailchimp is a service that can be used, amongst other things, to organise and analyse the sending of newsletters. If you enter data for the purpose of subscribing to a newsletter (e.g. your email address), this data is stored on Mailchimp\u2019s servers in the USA.<\/p> We use Mailchimp to analyse our newsletter campaigns. When you open an email sent via Mailchimp, a file contained within the email (known as a web beacon) connects to Mailchimp\u2019s servers in the USA. This allows us to determine whether a newsletter message has been opened and, where applicable, which links have been clicked. Technical information is also collected (e.g. time of access, IP address, browser type and operating system). This information cannot be linked to individual newsletter recipients. It is used solely for the statistical analysis of newsletter campaigns. The results of these analyses may be used to better tailor future newsletters to the interests of the recipients.<\/p> If you do not wish Mailchimp to analyse your data, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter.<\/p> Data processing is carried out on the basis of your consent (Article 6(1)(a) of the GDPR). You may withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of any data processing operations that have already taken place remains unaffected by the withdrawal of consent.<\/p> The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, and will be deleted from the newsletter distribution list once you have unsubscribed. Data stored by us for other purposes remains unaffected by this.<\/p> Data transfers to the USA are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/mailchimp.com\/eu-us-data-transfer-statement\/<\/a> and https:\/\/mailchimp.com\/legal\/data-processing-addendum\/#Annex_C_-_Standard_Contractual_Clauses<\/a>.<\/p> Once you have unsubscribed from the newsletter mailing list, your email address may be stored on a blacklist by us or the newsletter service provider, where necessary to prevent future mailings. The data from the blacklist is used solely for this purpose and is not combined with any other data. This serves both your interests and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Article 6(1)(f) of the GDPR). There is no time limit on the retention of data on the blacklist. You may object to the storage of your data, provided that your interests override our legitimate interests.<\/strong><\/p> For further details, please refer to Mailchimp\u2019s privacy policy at: https:\/\/mailchimp.com\/legal\/terms\/<\/a>.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/7693<\/a>.<\/p>\n We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.<\/p>\n This website uses CleverReach to send out newsletters. The provider is CleverReach GmbH & Co. KG, Schafj\u00fcckenweg 2, 26180 Rastede, Germany (hereinafter \u201eCleverReach\u201c). CleverReach is a service that enables the organisation and analysis of newsletter distribution. The data you provide in order to subscribe to the newsletter (e.g. your email address) is stored on CleverReach\u2019s servers in Germany or Ireland.<\/p> Our newsletters, sent via CleverReach, enable us to analyse the behaviour of newsletter recipients. Among other things, we can analyse how many recipients opened the newsletter and how often each link in the newsletter was clicked. With the help of what is known as conversion tracking, we can also analyse whether a predefined action (e.g. the purchase of a product on this website) took place after a link in the newsletter was clicked. Further information on data analysis via CleverReach newsletters is available at: https:\/\/www.cleverreach.com\/de\/funktionen\/reporting-und-tracking\/<\/a>.<\/p> Data processing is carried out on the basis of your consent (Article 6(1)(a) of the GDPR). You may withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of any data processing operations that have already taken place remains unaffected by the withdrawal of consent.<\/p> If you do not wish to have your data analysed by CleverReach, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.<\/p> The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, and will be deleted from the newsletter distribution list once you have unsubscribed. Data stored by us for other purposes remains unaffected by this.<\/p> Once you have unsubscribed from the newsletter mailing list, your email address may be stored on a blacklist by us or the newsletter service provider, where necessary to prevent future mailings. The data from the blacklist is used solely for this purpose and is not combined with any other data. This serves both your interests and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Article 6(1)(f) of the GDPR). There is no time limit on the retention of data on the blacklist. You may object to the storage of your data, provided that your interests override our legitimate interests.<\/strong><\/p> For further details, please refer to CleverReach\u2019s privacy policy at: https:\/\/www.cleverreach.com\/de\/datenschutz\/<\/a>.<\/p>\n\n We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.<\/p>\n This website embeds videos from YouTube. The website is operated by Google Ireland Limited (\u201eGoogle\u201d), Gordon House, Barrow Street, Dublin 4, Ireland.<\/p> When you visit one of these websites on which YouTube is embedded, a connection is established with YouTube\u2019s servers. In doing so, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to link your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.<\/p> We use YouTube in enhanced privacy mode. According to YouTube, videos played in enhanced privacy mode are not used to personalise the browsing experience on YouTube. Adverts displayed in enhanced privacy mode are also not personalised. No cookies are set in enhanced privacy mode. Instead, however, so-called local storage elements are stored in the user\u2019s browser; these contain personal data in a similar way to cookies and can be used for recognition purposes. You can find details on enhanced privacy mode here: https:\/\/support.google.com\/youtube\/answer\/171780<\/a>.<\/p> Where applicable, once a YouTube video has been played, further data processing operations may be triggered over which we have no control.<\/p> YouTube is used to ensure that our online services are presented in an appealing manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user\u2019s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.<\/p> Further information on data protection on YouTube can be found in their privacy policy at: https:\/\/policies.google.com\/privacy?hl=de<\/a>.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/5780<\/a>.<\/p>\n This page uses the Google Maps service. The provider is Google Ireland Limited (\u201eGoogle\u201c), Gordon House, Barrow Street, Dublin 4, Ireland. This service enables us to embed maps on our website.<\/p> In order to use the features of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this website has no influence over this data transfer. When Google Maps is enabled, Google may use Google Fonts to ensure consistent font display. When you access Google Maps, your browser loads the required web fonts into its cache to display text and fonts correctly.<\/p> We use Google Maps to ensure our online services are presented in an appealing manner and to make it easy to locate the places listed on our website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user\u2019s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.<\/p> Data transfers to the USA are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/privacy.google.com\/businesses\/gdprcontrollerterms\/<\/a> and https:\/\/privacy.google.com\/businesses\/gdprcontrollerterms\/sccs\/<\/a>.<\/p> Further information on the handling of user data can be found in Google\u2019s Privacy Policy: https:\/\/policies.google.com\/privacy?hl=de<\/a>.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/5780<\/a>.<\/p>\n We use \u201eGoogle reCAPTCHA\u201c (hereinafter \u201ereCAPTCHA\u201c) on this website. The provider is Google Ireland Limited (\u201eGoogle\u201c), Gordon House, Barrow Street, Dublin 4, Ireland.<\/p> reCAPTCHA is used to verify whether data is being entered on this website (e.g. in a contact form) by a human or by an automated programme. To do this, reCAPTCHA analyses the website visitor\u2019s behaviour based on various characteristics. This analysis begins automatically as soon as the website visitor accesses the website. For the purposes of this analysis, reCAPTCHA evaluates various pieces of information (e.g. IP address, the length of time the website visitor spends on the website, or the mouse movements made by the user). The data collected during the analysis is forwarded to Google.<\/p> reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.<\/p> The storage and analysis of the data are carried out on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its web services from malicious automated surveillance and from spam. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user\u2019s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.<\/p> For further information on Google reCAPTCHA, please refer to Google\u2019s Privacy Policy and Terms of Service via the following links: https:\/\/policies.google.com\/privacy?hl=de<\/a> and https:\/\/policies.google.com\/terms?hl=de<\/a>.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/5780<\/a>.<\/p>\n To handle user enquiries via our support channels or live chat systems, we use tawk.to, inc., 187 E Warm Springs Rd, SB298, Las Vegas, Nevada 89119, USA (hereinafter \u201etawk.to\u201c).<\/p> Messages that you send to us are stored in the tawk.to ticketing system or answered by our staff via live chat. Furthermore, with the help of tawk.to, we can determine, amongst other things, which region the enquirer is from, how long they have been communicating with us, and how satisfied they are with the course of the conversation.<\/p> Messages sent to us will remain with us until you ask us to delete them or until the purpose for which the data is stored no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions \u2013 in particular retention periods \u2013 remain unaffected.<\/p> The use of tawk.to is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in processing your enquiries as quickly, reliably and efficiently as possible. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user\u2019s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.<\/p> Data transfers to the USA are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/www.tawk.to\/privacy-policy\/<\/a> and https:\/\/www.tawk.to\/data-protection\/gdpr\/<\/a>.<\/p> Further information can be found in tawk.to\u2019s privacy policy: https:\/\/www.tawk.to\/privacy-policy\/<\/a> and https:\/\/www.tawk.to\/data-protection\/<\/a>.<\/p>\n The company is certified under the \u201eEU-US Data Privacy Framework\u201c (DPF). The DPF is an agreement between the European Union and the US designed to ensure compliance with European data protection standards when data is processed in the US. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https:\/\/www.dataprivacyframework.gov\/participant\/4876<\/a>.<\/p>\n We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.<\/p>\n We collect, process and use personal customer and contractual data for the purpose of establishing, defining the terms of and amending our contractual relationships. We collect, process and use personal data relating to the use of this website (usage data) only to the extent necessary to enable the user to access the service or to bill for it. The legal basis for this is Article 6(1)(b) of the GDPR.<\/p> The customer data collected will be deleted once the order has been completed or the business relationship has ended, and any applicable statutory retention periods have expired. Statutory retention periods remain unaffected.<\/p>\n When you place an order with us, we pass on your personal data to the transport company responsible for delivery and to the payment service provider commissioned to process the payment. Only data that the respective service provider requires to fulfil its task will be disclosed. The legal basis for this is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. If you have given your consent in accordance with Article 6(1)(a) of the GDPR, we will pass on your email address to the transport company responsible for delivery so that it can inform you by email about the dispatch status of your order; you may withdraw your consent at any time.<\/p>\n We integrate third-party payment services into our website. When you make a purchase from us, your payment details (e.g. name, payment amount, bank account details, credit card number) are processed by the payment service provider for the purpose of processing the payment. These transactions are subject to the respective contractual and data protection provisions of the relevant providers. The use of payment service providers is based on Article 6(1)(b) of the GDPR (performance of a contract) and in the interests of ensuring a payment process that is as smooth, convenient and secure as possible (Article 6(1)(f) of the GDPR). Where your consent is sought for specific actions, Article 6(1)(a) of the GDPR forms the legal basis for data processing; consent may be withdrawn at any time with future effect.<\/p> We use the following payment services \/ payment service providers on this website:<\/p>\n The provider of this payment service is PayPal (Europe) S.\u00e0.r.l. et Cie, S.C.A., 22\u201324 Boulevard Royal, L-2449 Luxembourg (hereinafter \u201ePayPal\u201c).<\/p> Data transfers to the USA are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/www.paypal.com\/de\/webapps\/mpp\/ua\/pocpsa-full<\/a>.<\/p> For further details, please refer to PayPal\u2019s privacy policy: https:\/\/www.paypal.com\/de\/webapps\/mpp\/ua\/privacy-full<\/a>.<\/p>\n The payment service provider is Apple Inc., Infinite Loop, Cupertino, CA 95014, USA. Apple\u2019s privacy policy can be found at: https:\/\/www.apple.com\/legal\/privacy\/de-ww\/<\/a>.<\/p>\n The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. You can find Google\u2019s privacy policy here: https:\/\/policies.google.com\/privacy<\/a>.<\/p>\n The service provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter \u201eStripe\u201c).<\/p> Data transfers to the USA are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/stripe.com\/de\/privacy<\/a> and https:\/\/stripe.com\/de\/guides\/general-data-protection-regulation<\/a>.<\/p> You can find further details on this in Stripe\u2019s privacy policy at the following link: https:\/\/stripe.com\/de\/privacy<\/a>.<\/p>\n The provider is Klarna AB, Sveav\u00e4gen 46, 111 34 Stockholm, Sweden (hereinafter \u201eKlarna\u201c). Klarna offers various payment options (e.g. payment by instalments). If you choose to pay via Klarna (the Klarna checkout solution), Klarna will collect various personal data from you. Klarna uses cookies to optimise the use of the Klarna checkout solution. For details on the use of Klarna cookies, please refer to the following link: https:\/\/cdn.klarna.com\/1.0\/shared\/content\/policy\/cookie\/de_de\/checkout.pdf<\/a>.<\/p> You can find further details on this in Klarna\u2019s privacy policy via the following link: https:\/\/www.klarna.com\/de\/datenschutz\/<\/a>.<\/p>\n This payment service is provided by Paydirekt GmbH, Hamburger Allee 26\u201328, 60486 Frankfurt am Main, Germany (hereinafter \u201ePaydirekt\u201c). When you make a payment via Paydirekt, Paydirekt collects various transaction details and forwards them to the bank with which you are registered for Paydirekt. In addition to the data required for the payment, Paydirekt may collect further data as part of the transaction processing, such as the delivery address or individual items in your shopping basket. Paydirekt then authenticates the transaction using the authentication procedure stored with the bank for this purpose. The payment amount is then transferred from your account to ours. Neither we nor any third parties have access to your account details. For details on paying via Paydirekt, please refer to Paydirekt\u2019s Terms and Conditions and Privacy Policy at: https:\/\/www.paydirekt.de\/agb\/index.html<\/a>.<\/p>\n The provider of this payment service is Sofort GmbH, Theresienh\u00f6he 12, 80339 Munich (hereinafter \u201eSofort GmbH\u201c). Using the \u201eSofort\u00fcberweisung\u201c method, we receive a payment confirmation from Sofort GmbH in real time and can begin fulfilling our obligations immediately. If you have chosen the \u201eSofort\u00fcberweisung\u201c payment method, you will provide Sofort GmbH with your PIN and a valid TAN, which it can use to log in to your online banking account. Once logged in, Sofort GmbH automatically checks your account balance and carries out the transfer to us using the TAN you have provided. It then sends us a transaction confirmation immediately. After logging in, your transaction history, your overdraft facility limit and the existence of other accounts, along with their balances, are also automatically checked. In addition to the PIN and the TAN, the payment details you have entered and your personal details are also transmitted to Sofort GmbH. Your personal details include your first name and surname, address, telephone number(s), email address, IP address and, where applicable, any further data required for payment processing. The transmission of this data is necessary to verify your identity beyond doubt and to prevent attempts at fraud. For details on paying via Sofort\u00fcberweisung, please refer to the following link: https:\/\/www.klarna.com\/sofort\/<\/a>.<\/p>\n This payment service is provided by Amazon Payments Europe S.C.A., 38 avenue J.F. Kennedy, L-1855 Luxembourg.<\/p> You can find details on how your data is handled in the Amazon Pay Privacy Policy at the following link: https:\/\/pay.amazon.de\/help\/201212490?ld=APDELPADirect<\/a>.<\/p>\n This payment service is provided by Mollie B.V., Keizersgracht 126, 1015CW Amsterdam, Netherlands (hereinafter \u201eMollie\u201c). Mollie enables us to integrate various payment methods on our website. For further details, please refer to Mollie\u2019s privacy policy: https:\/\/www.mollie.com\/de\/privacy<\/a>.<\/p>\n This payment service is provided by PAYONE GmbH, Lyoner Stra\u00dfe 9, 60528 Frankfurt am Main (hereinafter \u201ePayOne\u201c). Please refer to PayOne\u2019s privacy policy for further details: https:\/\/www.payone.com\/DE-de\/datenschutz<\/a>.<\/p>\n This payment service is provided by paydirekt GmbH, Stephanstra\u00dfe 14\u201316, 60313 Frankfurt am Main (hereinafter \u201egiropay\u201c).<\/p> For further details, please refer to giropay\u2019s privacy policy: https:\/\/www.paydirekt.de\/agb\/index.html<\/a>.<\/p>\n This payment service is provided by Unzer GmbH, Vangerowstra\u00dfe 18, 69115 Heidelberg (hereinafter \u201eUnzer\u201c).<\/p> Please refer to Unzer\u2019s privacy policy for further details: https:\/\/www.unzer.com\/de\/datenschutz\/<\/a>.<\/p>\n This payment service is provided by CopeCart GmbH, Ufnaustra\u00dfe 10, 10553 Berlin (hereinafter \u201eCopeCart\u201c). Please refer to CopeCart\u2019s privacy policy for further details: https:\/\/www.copecart.com\/de\/datenschutz<\/a>.<\/p>\n The provider of this payment service within the EU is Shopify International Limited, 2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter \u201eShopify Payments\u201c).<\/p> For further details, please refer to Shopify Payments\u2019 privacy policy: https:\/\/www.shopify.de\/legal\/datenschutz<\/a>.<\/p>\n For payments in euros, the provider of this payment service is Etsy Ireland UC, 66\/67 Great Strand Street, Dublin 1, Ireland. For payments in US dollars or Canadian dollars, the payment service provider is Etsy Inc., 117 Adams Street, Brooklyn, New York 11201, USA (both hereinafter also referred to as \u201eEtsy Payments\u201c).<\/p> For further details, please refer to the Etsy Payments Privacy Policy: https:\/\/www.etsy.com\/de\/legal\/etsy-payments\/<\/a>.<\/p>\n The provider of this payment service is American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (hereinafter \u201eAmerican Express\u201c).<\/p> American Express may transfer data to its parent company in the USA. The transfer of data to the USA is based on the Binding Corporate Rules. Further details can be found here: https:\/\/www.americanexpress.com\/en-cz\/company\/legal\/privacy-centre\/binding-corporate-rules\/<\/a>.<\/p> For further information, please refer to the American Express Privacy Policy: https:\/\/www.americanexpress.com\/de-de\/firma\/legal\/datenschutz-center\/online-datenschutzerklarung\/<\/a>.<\/p>\n The provider of this payment service is Mastercard Europe SA, Chauss\u00e9e de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter \u201eMastercard\u201c).<\/p> Mastercard may transfer data to its parent company in the USA. The transfer of data to the USA is based on Mastercard\u2019s Binding Corporate Rules. Further details can be found here: https:\/\/www.mastercard.de\/de-de\/datenschutz.html<\/a> and https:\/\/www.mastercard.us\/content\/dam\/mccom\/global\/documents\/mastercard-bcrs.pdf<\/a>.<\/p>\n This payment service is provided by Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter \u201eVISA\u201c).<\/p> The United Kingdom is regarded as a safe third country in terms of data protection. This means that the United Kingdom has a level of data protection equivalent to that in the European Union.<\/p> VISA may transfer data to its parent company in the USA. The transfer of data to the USA is based on the European Commission\u2019s Standard Contractual Clauses. Further details can be found here: https:\/\/www.visa.de\/nutzungsbedingungen\/visa-globale-datenschutzmitteilung\/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html<\/a>.<\/p> For further information, please refer to VISA\u2019s privacy policy: https:\/\/www.visa.de\/nutzungsbedingungen\/visa-privacy-center.html<\/a>.<\/p>\n We sell goods and\/or services via TikTok Shops. The shop system is provided by TikTok Technology Limited, The Sorting Office, Ropemaker Place, Dublin 2, D02 HD23, Ireland, or another TikTok group company acting as a contracting party \u2013 depending on the specific logistics arrangements (hereinafter \u201eTikTok Shops\u201c). Sales take place directly on the TikTok platform.<\/p> TikTok Shops enables us, as a seller, to process product sales directly via the TikTok platform. Through TikTok Shops, we can provide product information, manage orders, receive payments and handle shipping and communication with our customers. In doing so, we and TikTok collect and process various personal data via the platform that is necessary to complete the purchase process, including profile information (e.g. name, username, profile picture), information you have provided (e.g. order details, support enquiries), messages between buyer and seller, transaction details such as product descriptions and customer reviews, payment information (e.g. credit card details, PayPal details), and TikTok account information such as user ID and technical device information. This data processing is carried out for the purposes of contract fulfilment, payment processing, dispatch coordination and communication with customers.<\/p> When using TikTok Shops, personal data is transferred to TikTok, which is necessary for the provision and processing of the service. In doing so, TikTok stores user data in data centres within the EU as well as outside the European Union or the European Economic Area \u2013 in particular in third countries. It cannot therefore be ruled out that, in certain cases, government bodies outside the EU \u2013 particularly in third countries where data protection standards are not adequate \u2013 may also gain access to personal data.<\/p> Personal data is processed for the purpose of performing a contract in accordance with Article 6(1)(b) of the GDPR.<\/p> Data transfers to third countries are based on the European Commission\u2019s standard contractual clauses. Further details can be found here: https:\/\/www.tiktok.com\/legal\/page\/global\/partner-privacy-policy\/en#eea<\/a> and at https:\/\/ads.tiktok.com\/i18n\/official\/policy\/controller-to-controller<\/a>.<\/p> For more information on how user data is handled by TikTok Shops, please refer to TikTok\u2019s privacy policy: https:\/\/www.tiktok.com\/legal\/page\/eea\/privacy-policy\/de<\/a> and https:\/\/www.tiktok.com\/legal\/page\/global\/tiktok-shop-creator-privacy-policy\/de<\/a>.<\/p>","protected":false},"excerpt":{"rendered":" Datenschutzerklärung 1. Datenschutz auf einen Blick Allgemeine Hinweise Die folgenden Hinweise geben einen einfachen Überblick darüber, was mit Ihren personenbezogenen Daten passiert, wenn Sie diese Website besuchen. Personenbezogene Daten sind alle Daten, mit denen Sie persönlich identifiziert werden können. Ausführliche Informationen zum Thema Datenschutz entnehmen Sie unserer unter diesem Text aufgeführten Datenschutzerklärung. Datenerfassung auf dieser […]<\/p>\n","protected":false},"author":282792871,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-2023","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/big-difference.com\/en\/wp-json\/wp\/v2\/pages\/2023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/big-difference.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/big-difference.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/big-difference.com\/en\/wp-json\/wp\/v2\/users\/282792871"}],"replies":[{"embeddable":true,"href":"https:\/\/big-difference.com\/en\/wp-json\/wp\/v2\/comments?post=2023"}],"version-history":[{"count":0,"href":"https:\/\/big-difference.com\/en\/wp-json\/wp\/v2\/pages\/2023\/revisions"}],"wp:attachment":[{"href":"https:\/\/big-difference.com\/en\/wp-json\/wp\/v2\/media?parent=2023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Order processing<\/h4>
External hosting<\/h3>
\n9\/16 Steinamangererstra\u00dfe
\n7400 Oberwart
\nAUSTRIA<\/p>\nOrder processing<\/h4>
Google Cloud CDN<\/h3>
Order processing<\/h4>
3. General information and mandatory disclosures<\/h2>\n
Privacy policy<\/h3>
Information regarding the data controller<\/h3>
\n8 Ekonomiczna Street
\n42-271 Cz\u0119stochowa
\nPOLAND<\/p>\n\n
\nEmail: info@big-difference.com<\/p>\n Retention period<\/h3>
General information on the legal basis for data processing on this website<\/h3>
Note on the transfer of data to third countries that do not offer adequate levels of data protection, and the transfer of data to US companies that are not DPF-certified<\/h3>
Recipients of personal data<\/h3>
Withdrawal of your consent to data processing<\/h3>
Right to object to data collection in specific cases and to direct marketing (Article 21 of the GDPR)<\/h3>
Right to lodge a complaint with the relevant supervisory authority<\/h3>
Right to data portability<\/h3>
Access, rectification and erasure<\/h3>
Right to restriction of processing<\/h3>
SSL or TLS encryption<\/h3>
Encrypted payments on this website<\/h3>
4. Data collection on this website<\/h2>\n
Cookies<\/h3>
Server log files<\/h3>
Contact form<\/h3>
Enquiries by email, telephone or fax<\/h3>
Use of chatbots<\/h3>
The use of AI applications in chatbot communication<\/h3>
tawk.to<\/h4>
Order processing<\/h5>
Registration on this website<\/h3>
5. Analytics tools and advertising<\/h2>\n
Google Tag Manager<\/h3>
Google Analytics<\/h3>
IP anonymisation<\/h4>
Browser plug-in<\/h4>
Google signals<\/h4>
Order processing<\/h4>
Google Analytics e-commerce tracking<\/h4>
Google Ads<\/h3>
Google Ads Remarketing<\/h3>
Target group identification with customer matching<\/h4>
Google Conversion Tracking<\/h3>
Meta Pixel (formerly Facebook Pixel)<\/h3>
Meta Custom Audiences<\/h3>
TikTok Pixel<\/h3>
Order processing<\/h4>
LinkedIn Insight Tag<\/h3>
Data processing via the LinkedIn Insight Tag<\/h4>
Legal basis<\/h4>
Objection to the use of the LinkedIn Insight Tag<\/h4>
Order processing<\/h4>
6. Newsletter<\/h2>\n
Newsletter details<\/h3>
Mailchimp<\/h3>
Order processing<\/h4>
CleverReach<\/h3>
Order processing<\/h4>
7. Plugins and tools<\/h2>\n
YouTube with enhanced data protection<\/h3>
Google Maps<\/h3>
Google reCAPTCHA<\/h3>
tawk.to<\/h3>
Order processing<\/h4>
8. E-commerce and payment providers<\/h2>\n
Processing of customer and contract data<\/h3>
Data transmission upon conclusion of a contract for online shops, retailers and parcel delivery services<\/h3>
Payment services<\/h3>
PayPal<\/h4>
Apple Pay<\/h4>
Google Pay<\/h4>
Stripe<\/h4>
Klarna<\/h4>
Paydirekt<\/h4>
Instant Bank Transfer<\/h4>
Amazon Pay<\/h4>
Mollie<\/h4>
PayOne<\/h4>
giropay<\/h4>
Unzer<\/h4>
CopeCart<\/h4>
Shopify Payments<\/h4>
Etsy Payments<\/h4>
American Express<\/h4>
Mastercard<\/h4>
VISA<\/h4>
TikTok Shops<\/h3>